How we helped Canadian Non-Profit Women Equality achieve improved functionality in Sitefinity

Industry:

  • Non-Profit

Activities:

  • Sitefinity Consulting,
  • Sitefinity Development,
  • Sitefinity Audit

Challenge

A Canadian educational institution was facing multiple challenges with their online platform. The issues ranged from technical bugs to user experience concerns. Key problems included:


  1. Website Navigation and Access Issues:
    Users were frequently redirected to the login page when trying to access various links, leading to a poor user experience.

  2. Functional Bugs:
    There were recurring bugs in key features like the Program Finder, which impacted the functionality and reliability of the platform.

  3. Design Inconsistencies:
    The employer portal lacked a cohesive design, making it difficult for users to navigate and access necessary information efficiently.

  4. Performance and Security Concerns: The website was experiencing performance issues, and there were concerns about the security and stability of the platform, especially after updates and patches.
  5.  

Solution

Our team tackled these challenges through a series of strategic steps, leveraging our expertise in Sitefinity and Azure cloud services:

  1. Enhanced User Navigation:
    We resolved the redirection issues by debugging and fixing link navigations, ensuring a smooth user experience.

  2. Bug Fixes and Feature Enhancements:
    Addressed and resolved all identified bugs, especially in the Program Finder feature. This included fixing license list issues and enhancing filtering options.

  3. Design Overhaul:
    Conducted a comprehensive design review of the Employer Portal, implementing a new skin design to improve user interface and consistency.

  4. Performance Optimization:
    Worked on stabilizing the build and performance of the site, especially post-patch and update periods, ensuring both speed and security were up to standard.

  5. Continuous Monitoring and Updates:
    Established a routine of regular checks, database restorations, and front-end fixes to maintain the platform's integrity and user satisfaction.


Through these concerted efforts, we not only resolved the immediate issues faced by the client but also laid a foundation for a more robust, user-friendly, and secure online educational platform.
 

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