Improving Sitefinity Backend Editing Experience for a Payment Provider in Germany

How We Helped a Payment Provider in Germany Achieve an Efficient Backend Editing Experience in Sitefinity

February 26, 2026

How Eveliko improved the Sitefinity backend editing experience for a payment provider in Germany - conducting a thorough audit of the platform, redesigning the backend interface, integrating KeyCloak for role and permissions management, and providing ongoing consulting and support.

Sitefinity CMS KeyCloak

Poor Backend Editing Experience, Inefficient Permissions Management, and Unoptimised Platform Structure

Inefficient and Difficult Backend Editing Experience

The payment provider's Sitefinity platform had a backend editing experience that was not user-friendly, making it difficult for content editors to manage the site effectively. The existing interface, templates, scripts, and site structure all had areas that needed improvement to support efficient day-to-day content operations.

Inadequate Permissions and Role Management

The platform lacked a streamlined approach to managing user roles and permissions. Without a modern identity and access management integration, assigning roles dynamically and controlling authentication was cumbersome and not suited to the organisation's operational needs.

Unoptimised Platform Performance

Beyond the editing experience, the platform had performance inefficiencies that required investigation and improvement - necessitating a broader consulting and development engagement to bring the Sitefinity environment up to standard.

Platform Audit, Backend Redesign, KeyCloak Integration, and Ongoing Sitefinity Consulting

Comprehensive Platform Audit and Research

Eveliko conducted extensive research across the websites, templates, scripts, and overall site structure to identify all areas requiring improvement - establishing a clear picture of the platform's weaknesses before any changes were made.

Backend Design Improvements and Interface Reset

Based on the audit findings, design changes were implemented and backend styles were reset to create a more intuitive and user-friendly editing interface. These improvements directly empowered the content team to manage the platform more efficiently on a daily basis.

KeyCloak Integration for Role and Permissions Management

KeyCloak - a secure identity and access management solution - was integrated with Sitefinity to enhance the platform's permissions and role management capabilities. The integration enabled dynamic role assignment and streamlined the authentication process for the client's team.

Performance Optimisation and Sitefinity Consulting

Sitefinity consulting and development services were provided to optimise the platform's performance, addressing inefficiencies identified during the audit and ensuring the environment met the operational standards required by the organisation.

Ongoing Support and Regular Communication

Throughout the project and beyond, regular weekly sync meetings were maintained with the client to ensure transparent communication, track progress, and address any emerging issues - providing the payment provider with continuous support and confidence in their platform.